Privacy Policy

GAME ENERGY SPORT is operated by FitEnergySport LLC, 475 Brown Blvd, Bourbonnais, IL 60914-2325, United States. We decide how personal information collected through this Site is handled.

Our Privacy Officer is Edward Gilson. You can reach him at FitEnergySport@proton.me.

We offer this Site to people in New Zealand, and we therefore handle personal information in accordance with the Privacy Act 2020 and the information privacy principles set out in it. This applies even though our company is based in the United States: the Privacy Act 2020 covers overseas organisations that carry on business in New Zealand.

• Account information: username, email address, password in encrypted form, your confirmation that you are 18 or over, and the date you registered.
• Usage information: games played, scores, virtual coin balance, session length and the date of your last visit.
• Technical information: IP address, device type, operating system, browser, language setting and approximate location at country or region level.
• Communications: the content of your messages to our support team and our replies.
• Cookies and similar technologies: see section 8.

We collect this information directly from you and from your use of the Site. We do not ask for payment details, because the games on this Site are free and no gambling takes place. We do not collect information we do not need.

• to provide the games and run your account;
• to check age and enforce the 18+ requirement;
• to keep the Site secure and to detect fraud and misuse;
• to answer your questions and provide support;
• to understand how the Site is used and improve it;
• to send you promotional messages, but only if you have agreed to receive them.

If you do not give us the information we ask for, some parts of the Site may not work for you.

We do not sell your personal information. We share it with:

• service providers who process it for us — hosting, email delivery, analytics and support software — under contracts that limit what they may do with it;
• authorities and courts, where the law requires it or where it is necessary to protect our rights;
• a buyer, if our business or part of it is transferred; we would tell you beforehand.

When you follow the link to the mobile game on Google Play, you leave our Site. From that point Google's privacy terms and the publisher's terms apply; we do not pass your account information to Google or to that publisher.

Our company and our servers are located in the United States, so your information is held and processed outside New Zealand. New Zealand does not treat the United States as providing privacy protection comparable to the Privacy Act 2020 as a matter of general law. We therefore rely on contractual commitments from our service providers requiring them to protect your information to a standard comparable to that Act, and we take reasonable steps to check that they do.

By using the Site you understand that your information will be held overseas on this basis. If you would prefer not to have your information held outside New Zealand, please do not create an account.

• Account information: while your account is open and for 12 months afterwards.
• Records of the age check: 24 months.
• Technical logs: 12 months.
• Support correspondence: 24 months after the enquiry is closed.
• Records of marketing consent: until you withdraw it, and 24 months afterwards.

After that we delete or anonymise the information. We do not keep personal information for longer than we need it.

We use cookies that are necessary for the Site to work, including the cookie that records your age confirmation (30 days) and, if you decline, the cookie that records that decision (24 hours), as well as cookies for login and security. We set analytics and marketing cookies only with your consent, given through the cookie notice, and you can change that choice at any time. Your browser also lets you block or delete cookies; if you do, parts of the Site will stop working.

Under the Privacy Act 2020 you have the right to ask us for access to the personal information we hold about you, and the right to ask us to correct it if it is wrong. You can also ask us to delete your account, withdraw your consent to marketing at any time, and ask us questions about how we handle your information.

Write to FitEnergySport@proton.me. We will respond as soon as reasonably practicable and no later than 20 working days after we receive your request, as the Act requires. We may ask you for information to confirm your identity before we release account details. There is normally no charge.

If you are not satisfied with how we have handled your information or your request, please raise it with our Privacy Officer first at FitEnergySport@proton.me. If you are still not satisfied, you can complain to the Office of the Privacy Commissioner:

• Phone 0800 803 909
• PO Box 10 094, Wellington 6140, New Zealand
• privacy.org.nz

We take reasonable steps to protect your information: encrypted transmission, hashed passwords, access limited to people who need it for their work, and logging of access. If a privacy breach occurs that it is reasonable to believe has caused or is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and the people affected, as the Privacy Act 2020 requires.

This Site is for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we hold information about someone under 18, we will delete it and block access. Please tell us at FitEnergySport@proton.me if you believe this has happened.

We send promotional emails only to people who have agreed to receive them. Every message includes a working unsubscribe link and identifies us as the sender, in line with the Unsolicited Electronic Messages Act 2007. You can also turn promotional messages off in your account settings.

We may update this policy. The version in force is always published on this page, and the date at the top shows when it was last changed. We will note material changes on the Site.